We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I am very happy with my purchase. Great product and fast delivery
All as in the picture. Works great. The order came in 2 weeks. The courier brought it straight home. Thank you store.
The device corresponds to the characteristics. Thank you. It's fine.
It works great, perfect face cleaning, I liked it!!!
Came the device, did not try in action, we'll see. Works, very light, the impression is not particularly reliable, I hope it's not. I bought for 4 thousand with kopecks. Previous took for 2000, which should be charged. This one is from the net.
Thank you very much to the store. The quality corresponds to the description. Very pleased.
The device for professional use is very weak
Everything is excellent
Arrival Within weekly perfect
Thank you, everything is cool
I came quickly. In appearance, all the rules, have not yet tried
The goods came in sealed paper, from the inside of the navel cellophane. EU plug plug to Russian outlet is suitable. The instruction is distributed in A4 format, 3 lestrchkp are fastened with a stapler. Delivery TML is difficult enough to communicate, the phone in St. Petersburg, so after 5 calls I found the goods.
Unfortunately, when ordering the device, I did not pay attention to the color (* there is a choice: the plug type (plug us). Naturally, I came to the device with a US plug. Friends, pay attention to this. The store immediately responded and offered to send the adapter. Therefore, the seller wants to thank. But the device is still idle, I can not check. I'll wait for the adapter, and there the review can be supplemented.
I got it, it works!
I made an order on April 19. Delivery from Russia. Order came 23. Courier delivery. Thank the store, very high quality packing and fast delivery. The device itself really liked. The cleansing of the face was carried out on the day of receipt. The result was so good that the husband the next day and himself did the cleaning. The face became not only cleaner but lighter, the pores are smaller, the skin is more taut. The socks of the fold became almost invisible. After leaving, the skin became velvety and incredibly fresh. Great device. Recommend
всё отлично, доставка неделя , курьером до двери, всё целое, рабает
Went a little more than 2 weeks, tracked on the track. Here comes the correct one. In general, everything is OK!