SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My WordPress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://worldbeautysite.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Worldwide Customers Service
Everything is fine) came whole, made, quality, works perfectly) record fast delivery in 3 days, even to the door!
exactly how it looks
Súper
The device came very quickly. Works well, checked. Description matches. I'm happy with the purchase. I recommend the goods and the store.
A good tool, I recommend
Very good presentation, I don't use it yet but it came well, it took a while but my country's post Logistics
Fast arrived thanks to the store
8 days taken.
Wonderful service. Everything works, everything came on time, very quickly, less than a week in the Moscow region. The only negative, the device is discharged, but used that you can immediately check. As in the photo 2 nozzles for 12 needles, 5 speeds, scales from 0 to 3. Supporting the photo report. Everything is packed worthy, everything is whole. A separate cover for the handle. All in a plastic box, charging EU for our connectors. While I checked from the network, probably how to charge completely it will be possible to work offline. I will complement the review further. About cosmetology application and so I know the result is very good if you combed with care procedures, for meso hair and scalp I highly recommend, I use it in work. Thank you to the store, I will definitely order also for work and for myself. Recommend. There was no communication with the producer, there was no need, the track was tracked, the notifications were regular.
Lack of proof
The product has arrived.
Delivery is super fast 2 days to Moscow. Everything works, the quality is super
I arrive in good condition
Delivered by courier, works! Thank you
Very quickly delivered. Less than two weeks. Works fine
Cheaper than the local price and arrived at a record speed and its quality is very excellent
Recebido na data prevista, muito bem embalado. ainda não testei, mas está perfeito
The store sent quickly, it also came quickly, without external damage. But with the device there are problems: Works for a couple of seconds and turns off. Opened the dispute, requested to refund part of the amount. The seller did not answer, after intervention by AliExpress, the money was returned.
item received but hv not used or open it
thank you for the item. its working well!
OK
I envy very fast product good
Super equipment. Fast shipping. Recommend warmly
Compact, less than in salons. Works.
Ok all right