We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm in good shape. Too bad after over 3 months (90 days), I had it. * It should be noted that it was an administrative matter of Customs, which it took.
Good product, arrived fast.
One of the bests beauty store on Ali express!! they are very communicative, reliable, product accurate, it did come in a secure package and the delivery was about 18 days to Australia. I recommend it!
The pen not passed by customs, returned, but the store itself is wonderful very helpful, attentive helped me up when return the value, reversal made fast too, A shame not have past customs, but the store is congratulations, the AliExpress also
Great. however came missing a battery
Very good article
excelente!! lo recomiendo!!
Excellent quality
Very fast and reliable. 100% recommended. Thank you very much
Perfect product
tgank you
8 дней до Тюмени. доставка курьером. в деле не пробовала. но всё работает
Thank you! All Super
muito obrigada, chegou como planejado
Great.. Ultra fast delivery
In perfect condition. Very fast 3 or 4 days
Super fast delivered. Goods as described
Still not used but working all right, girls Brasil can safely buy cuz even, I was afraid of federal or Anvisa bar but thank God got everything right.
Works! All is well, but a little frighten this glue or what it is inside where the battery...
класс всё пришло , хорошего качества
Great product. The store is honest and attentive customer.
Everything works Super, thanks for the fast shipment
Order came for a couple of days later. I turned it on, like everything works. I have not tried the work yet.
It arrived ahead of time and all the pieces were there
Fast shipping