We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
доставлено быстро, упаковка слегка повреждена, но содержимое целое и рабочее
Excelente produto llego muy bien embalado y bien protegido
Аппарат пришёл быстро. Всем советую
It came very quickly. Packing, the device itself-all gives the impression of quality.
Very good device. I tried in action was satisfied, everything works. The parcel came very quickly within a week.
Very satisfied with the delivery and packing darsenval thank you very much the nozzles all checked, everything is intact)))!!! I wash my head every day, T. K. In the morning, the hair is fat! After using the hair nozzle (2 day), the hair in the morning is in good condition))) darsenval emits purple light and smells like an ionizer on the face or after Purchase is very satisfied! Recommend :)
Good product, works well
At first it was sent in one way, then the tracking was in place, for a long time, then the order was canceled. After writing twice to the store, he sent in another way. Everything has come. I'm happy with 50 to 50. The device itself seems to be working. But I expected more from the attachments. The straight stick works best. The nozzles work weak, even at the maximum, especially the comb. And the nozzle "roller" does not work at all. On the stick to the roller, the current goes, and on the roller itself is not transmitted. This is my impression.
The device came with a Chinese plug. they promised from European. delivered quickly, good quality.
It came very quickly, thank you the goods are excellent.
Прилетело в РБ за 10 дней, раньше срока на 2 недели! Брал на подарок, но из-за того, что так быстро пришла посылка, подарок «спалился»))) Пошлину не платил, тк продавец указал сумму посылки 20 у.е по моей просьбе. Продавцу 100 звезд. Сам аппарат сделан качественно, провод мягкий, при работе создает шум, наподобие треска высоковольтной линии. Коробка на магнитиках, девушка заценила.